Home > SCSM > Service Manager DW is not appearing in Service Manager Console Error 33566

Service Manager DW is not appearing in Service Manager Console Error 33566

Description: When you open Service Manager Console you see image blow. 

When you check DW server you can see that all Service Manager services started

  • System Center Data Access Service
  • System Center Management
  • System Center Management Configuration

Also you are able to open http://DWdatabase/reports and http://DWdatabase/ReportServer without any problems.

In event viewer we can see that error:

Error 33566

Cannot connect to Data Warehouse Management Server.  Message= An unexpected error occured while connecting to Data Warehouse Management Server: Microsoft.EnterpriseManagement.Common.ServerDisconnectedException: The client has been disconnected from the server. Please call ManagementGroup.Reconnect() to reestablish the connection. —> System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

clip_image001

 

 

Solution:

Check time on all SCSM Servers “Management Server and Data warehouse”. DW server time was different from the domain. Once we fixed that DW started to work again

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Categories: SCSM Tags: ,
  1. Ozge
    January 8, 2013 at 12:46 pm

    DW Wunderbar is missing on SM Console. However the Reporting Wunderbar is there. http://DWdatabase/reports and http://DWdatabase/ReportServer are working. All services are working. We upgraded from 2010 to 2012. Do you have any clue regarding the cause of the misisng Wunderbar. 8 GB RAM on DW Server.

    The errors on DW is below:

    Deployment related exception has been caught during ETL. This is either due to a failure in Deployment or we have exceeded the number of retry attempts. Work item will be marked as failed.

    Additional information:
    ETLModule: etlMod=NULL
    RetryAttempts: 0
    WorkItem: WorkItemId = 47417683, processModuleId = 3376, isDirty = True, BatchId = 276651, status = Failed, RetryCount = 0, ErrorCount = 2297, TakenTime = 01/08/2013 09:25:04, Module = ModuleName = TransformIncidentStatusDurationFact, ModuleType = System, ModuleDescription = Deployment Execution Step, ProcessCategoryName = Transform, ProcessName = Transform.Common, DeletedBatchId=0

    Exception details:
    Exception type: Microsoft.EnterpriseManagement.Common.ObjectNotFoundException
    Exception message: An object of class ManagementPackDataWarehouseScript with ID a023878a-c066-9b3e-776c-fce62db00ab4 was not found.
    Stack trace:
    at Microsoft.EnterpriseManagement.ReportingConfigurationManagement.GetDataWarehouseScript(Guid id)
    at Microsoft.EnterpriseManagement.EnterpriseManagementGroup.Microsoft.EnterpriseManagement.Configuration.IO.IManagementPackSearch.GetDataWarehouseScript(ManagementPackElementReference`1 reference)
    at Microsoft.EnterpriseManagement.Configuration.ManagementPackElementReference`1.FetchElement(IManagementPackSearch searcher)
    at Microsoft.EnterpriseManagement.Configuration.ManagementPackElementReference`1.GetElement()
    at Microsoft.SystemCenter.Warehouse.Etl.BaseModule.InitializeModule(ManagementPackWarehouseModuleType moduleType)
    at Microsoft.SystemCenter.Warehouse.Etl.BaseModule..ctor(ManagementPackWarehouseModuleType moduleType)
    at Microsoft.SystemCenter.Warehouse.Etl.Module..ctor(ManagementPackWarehouseModuleType warehouseModule)
    at Microsoft.SystemCenter.Warehouse.Etl.TransformModule..ctor(ManagementPackWarehouseModuleType warehouseModule)
    at Microsoft.SystemCenter.Warehouse.Etl.ModuleFactory.GetBaseModule(ManagementPackWarehouseModuleType warehouseModule)
    at Microsoft.SystemCenter.Etl.ETLModule.GetModule(WorkItem etlWI)
    at Microsoft.SystemCenter.Etl.ETLModule.OnDataItem(DataItemBase dataItem, DataItemAcknowledgementCallback acknowledgedCallback, Object acknowledgedState, DataItemProcessingCompleteCallback completionCallback, Object completionState)

  2. February 26, 2013 at 1:27 pm

    Ozge – did you resolve this in the end?

  3. Mohamed Fawzi
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